Word
Word processor to create and edit professional documents with smart writing tools.
Official support
Microsoft 365 support & administration
Your Microsoft 365, always running
Technical support, tenant administration and ongoing advice
Microsoft 365 is the productivity hub of your business. At Zentria we keep it running: helpdesk with SLAs, complete tenant administration, proactive monitoring and licensing advice. You focus on your business.
Microsoft 365
What is Microsoft 365?
Microsoft 365 brings together the apps, collaboration and security your business needs: Word, Excel, PowerPoint, Teams, Outlook, OneDrive and SharePoint, plus Copilot to work with artificial intelligence. Available in Business (SMB) and Enterprise (large organizations) plans.
Products
Microsoft 365 apps
The official products that make up the Microsoft 365 ecosystem, which we administer and support.
Excel
Spreadsheets to analyze and visualize data with formulas, pivot tables and charts.
Official supportPowerPoint
Impactful presentations with design ideas, transitions and narration.
Official supportTeams
Chat, video calls, meetings and teamwork in a single collaboration space.
Official supportOutlook
Email, calendar and contacts in one app.
Official supportOneDrive
Cloud storage to save, sync and share files securely.
Official supportSharePoint
Team sites, corporate intranet and content management.
Official supportCopilot
AI assistant built into Microsoft 365 apps to work faster.
Official support
Licensing
Business vs Enterprise
Two plan families for different needs. We help you choose the right one and optimize costs.
For SMBs
Business Basic · Standard · Premium
- Up to 300 users: ideal for SMBs
- Word, Excel, PowerPoint, Teams, Outlook, OneDrive and SharePoint
- Exchange Online and cloud storage
- Premium adds Intune and Entra ID P1 (identity and devices)
For large organizations
E3 · E5
- Large organizations, no user limit
- Everything in Business plus advanced governance
- E5 adds security (Defender), compliance and analytics (Power BI Pro)
- Teams Phone and unified communications
Check Microsoft official support: support.microsoft.com
Our service
What ZentrIA’s M365 Support includes
Multi-level helpdesk
User support with a ticket system, SLAs by severity and defined escalation.
Tenant administration
Management of subscriptions, users, groups, permissions and Microsoft 365 and Azure policies.
Security and identity
Setup of Entra ID, MFA, conditional access and Microsoft Defender.
Data and collaboration
OneDrive, SharePoint and Teams well configured so your team collaborates without friction.
24/7 monitoring
Proactive monitoring of the environment, patching and periodic health reports.
Licensing and optimization
We help you choose the right Business or Enterprise plan and optimize costs.
FAQ
We answer your questions
What is Microsoft 365?
It is Microsoft’s productivity and collaboration platform: Office apps (Word, Excel, PowerPoint), Teams, Outlook, OneDrive, SharePoint and Copilot, all integrated in the cloud with enterprise-grade security.
What is the difference between Business and Enterprise?
Microsoft 365 Business is designed for SMBs (up to 300 users) and includes the essentials. Microsoft 365 Enterprise is aimed at large organizations and adds governance, advanced security, compliance and analytics.
What does Zentria’s M365 Support include?
Multi-level helpdesk with SLAs, complete tenant administration, security and identity, 24/7 proactive monitoring, patching and licensing advice.
How do we start?
Request an advisory session: we review your Microsoft 365 environment, detect improvements and propose a tailored support plan.
Start enjoying your M365 support
Request an advisory session: we review your Microsoft 365 environment and propose a tailored support plan. We reply in less than 24 hours, no commitment.
Guaranteed response in less than 24 hours · No commitment